Hey Aki, Many thanks for helping out. All the error messages are gone but it still isn't working. Is it possible for you to see the debug message and advise? Many Thanks

Maillog Output:

Mar 15 05:57:18 e480machine dovecot[6364]: master: Dovecot v2.3.3 (dcead646b) starting up for imap, pop3 Mar 15 14:37:41 e480machine dovecot[6368]: imap-login: Login: user=< email1@example.com>, method=PLAIN, rip=::1, lip=::1, mpid=7044, secured, session=<WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB> Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Loading modules from directory: /usr/lib64/dovecot Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Module loaded: /usr/lib64/dovecot/lib01_acl_plugin.so Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Module loaded: /usr/lib64/dovecot/lib02_imap_acl_plugin.so Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Module loaded: /usr/lib64/dovecot/lib10_quota_plugin.so Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Module loaded: /usr/lib64/dovecot/lib11_imap_quota_plugin.so Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Effective uid=5000, gid=5000, home=/var/mail/vhosts/ example.com/email1 Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: quota: No quota setting - plugin disabled Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Namespace inbox: type=private, prefix=INBOX/, sep=/, inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:~/Maildir Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: maildir++: root=/var/mail/vhosts/example.com/email1/Maildir, index=, indexpvt=, control=, inbox=/var/mail/vhosts/example.com/email1/Maildir, alt= Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl: initializing backend with data: vfile Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl: acl username = email1@example.com Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl: owner = 1 Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl vfile: Global ACLs disabled Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Namespace : type=public, prefix=Public/, sep=/, inbox=no, hidden=no, list=children, subscriptions=yes location=maildir:/mnt/5ea86261-cfae-4e17-b21f-3a6c1a03d795/Email/fastmail:LAYOUT=fs Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: fs: root=/mnt/5ea86261-cfae-4e17-b21f-3a6c1a03d795/Email/fastmail, index=, indexpvt=, control=, inbox=, alt= Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl: initializing backend with data: vfile Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl: acl username = email1@example.com Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl: owner = 0 Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl vfile: Global ACLs disabled Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Namespace : type=private, prefix=, sep=, inbox=no, hidden=yes, list=no, subscriptions=no location=fail::LAYOUT=none Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: none: root=, index=, indexpvt=, control=, inbox=, alt= Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: Mailbox INBOX: Mailbox opened because: SELECT Mar 15 14:37:41 e480machine dovecot[6368]: imap(email1@example.com)<7044><WA9fVSaEOsQAAAAAAAAAAAAAAAAAAAAB>: Debug: acl vfile: file /var/mail/vhosts/ example.com/email1/Maildir/dovecot-acl not found

On Fri, Mar 15, 2019 at 5:36 AM Aki Tuomi <aki.tuomi@open-xchange.com> wrote:

It's a file, touch subscriptions

Aki On 15.3.2019 11.36, Kunal A. wrote:

Oh okay. How do correct this? Create the file/folder for this? ie mkdir suscriptions ?

On Fri, Mar 15, 2019 at 5:29 AM Aki Tuomi <aki.tuomi@open-xchange.com> wrote:

...

Nevertheless, the subscriptions file needs to be there.

Aki On 15.3.201911.28, Kunal A. wrote:

Dear Aki, Got it corrected. Many thanks for pointing it out. There is another error about suscriptions. I don't have any folder with subscriptions. See the error below :-

Mar 15 05:22:10 machine dovecot[4804]: imap(email1@example.com)<4970><XjWwkh6EBsAAAAAAAAAAAAAAAAAAAAAB>: Error: stat(/mnt/computer/Email/fastmail/subscriptions) failed: Permission denied

dr-xr-xr-x root root / drwxr-xr-x root root mnt drwxr-xr-x vmail vmail computer drwxrwxr-x vmail vmail Email drwxrwxr-x vmail vmail fastmail subscriptions - No such file or directory

Best Regards

On Fri, Mar 15, 2019 at 3:02 AM Aki Tuomi <aki.tuomi@open-xchange.com> wrote:

...

On 15.3.2019 8.40, Kunal A. via dovecot wrote:

Hey, Could someone help figure out whats wrong with my config based on the debug below?

What I am trying to achieve is to get email1@example.com to read emails in the Public directory that is stored on /run/media/computer/Storage/Email/fastmail/Archive with the preface Public/Archive .

The ACL has been set for anyone with permissions to lookup,read,write as shown below:-

doveadm acl get -u email1@example.com Public/Archive ID Global Rights anyone lookup read write

But when I try to access the emails for email1@example.com , there are no folders. Could someone here help review my debug log and advise what could be causing this (dovecot -n output is provided below the debug message)

Many thanks for assistance. Thanks

Mar 15 01:29:28 machine dovecot[2100]: imap(email1@example.com)<5167><i8fdSBuE8uMAAAAAAAAAAAAAAAAAAAAB>: Error: open(/run/media/computer/Storage/Email/fastmail/dovecot-acl-list) failed: Permission denied

Mar 15 01:29:28 machine dovecot[2100]: imap(email1@example.com)<5167><i8fdSBuE8uMAAAAAAAAAAAAAAAAAAAAB>: Error: stat(/run/media/computer/Storage/Email/fastmail) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +w perm: /run/media/computer/Storage/Email/fastmail stat(/run/media/computer/Storage/Email/fastmail) failed: Permission denied, dir owned by 0:0 mode=0775)

Mar 15 01:29:28 machine dovecot[2100]: imap(email1@example.com)<5167><i8fdSBuE8uMAAAAAAAAAAAAAAAAAAAAB>: Error: stat(/run/media/computer/Storage/Email/fastmail/.temp.e480machine.5167.a6506e27bd37a68a) failed: Permission denied

Mar 15 01:30:14 machine dovecot[2100]: imap(email1@example.com)<5167><i8fdSBuE8uMAAAAAAAAAAAAAAAAAAAAB>: Error: mkdir(/run/media/computer/Storage/Email/fastmail) failed: Permission denied (euid=5000(vmail) egid=5000(vmail) missing +w perm: /run/media/computer, we're not in group 0(root), dir owned by 0:0 mode=0775)

Maybe try fix these?

Aki