testing sieve/pigeonhole, auth errors
A small SOHO system, of installed perhaps a year. Seems to be working and wished to add pigeonhole/sieve.
Per Pigeonhole/sieve troubleshooting in the docs, set on mail_debug = yes and this is what I see, upon launching Thunderbird as the client. Thought that "unknown user" and "permission denied" deserved attention before any other steps.
Just the dialog for one user is pasted below.
pid 475 is dovecot,vmail for dovecot imapd
This is what I see for /proc/self/io
blah #ll /proc/self/io -r-------- 1 root root 0 Jan 15 15:10 /proc/self/io
Jan 15 14:53:35 auth-worker(22903): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<1>: pam(me@here.com,192.168.11.166,<RbZgXgEPUKbAqAum>): unknown user Jan 15 14:53:35 auth-worker(22901): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<4>: passwd(me@here.com,192.168.11.166,<RbZgXgEPUKbAqAum>): unknown user Jan 15 14:53:35 imap-login: Info: Login: user=<me@here.com>, method=PLAIN, rip=192.168.11.166, lip=192.168.0.225, mpid=22907, session=<RbZgXgEPUKbAqAum> Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Effective uid=100, gid=1000, home=/home/vmail/me@here.com Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: open(/proc/self/io) failed: Permission denied Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:~/ Maildir Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: maildir++: root=/home/vmail/me@here.com/Maildir, index=, indexpvt=, control=, inbox=/home/vmail/joea@j4com puters.com/Maildir, alt= Jan 15 14:53:35 auth-worker(22904): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<1>: pam(me@here.com,192.168.11.166,<d7VgXgEPTqbAqAum>): unknown user Jan 15 14:53:35 auth-worker(22901): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<5>: passwd(me@here.com,192.168.11.166,<d7VgXgEPTqbAqAum>): unknown user Jan 15 14:53:35 imap-login: Info: Login: user=<me@here.com>, method=PLAIN, rip=192.168.11.166, lip=192.168.0.225, mpid=22908, session=<d7VgXgEPTqbAqAum> Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: Effective uid=100, gid=1000, home=/home/vmail/me@here.com Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: open(/proc/self/io) failed: Permission denied Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:~/ Maildir Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: maildir++: root=/home/vmail/me@here.com/Maildir, index=, indexpvt=, control=, inbox=/home/vmail/joea@j4com puters.com/Maildir, alt= Jan 15 14:53:36 imap(joea@acquisto-us.com)<22906><fwJdXgEPQKbAqAum>: Debug: Mailbox INBOX: Mailbox opened Jan 15 14:53:36 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Mailbox INBOX: Mailbox opened Jan 15 14:53:37 imap(joea@acquisto-us.com)<22906><fwJdXgEPQKbAqAum>: Debug: Mailbox INBOX: UID 13710: Opened mail because: prefetch
A small SOHO system, of installed perhaps a year. Seems to be working and wished to add pigeonhole/sieve. Per Pigeonhole/sieve troubleshooting in the docs, set on mail_debug = yes and this is what I see, upon launching Thunderbird as the client. Thought that "unknown user" and "permission denied" deserved attention before any other steps. Just the dialog for one user is pasted below. pid 475 is dovecot,vmail for dovecot imapd This is what I see for /proc/self/io blah # ll /proc/self/io -r-------- 1 root root 0 Jan 15 15:10 /proc/self/io Jan 15 14:53:35 auth-worker(22903): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<1>: pam (me@here.com,192.168.11.166,<RbZgXgEPUKbAqAum>): unknown user Jan 15 14:53:35 auth-worker(22901): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<4>: passwd (me@here.com,192.168.11.166,<RbZgXgEPUKbAqAum>): unknown user Jan 15 14:53:35 imap-login: Info: Login: user=<me@here.com>, method=PLAIN, rip=192.168.11.166, lip=192.168.0.225, mpid=22907, session=<RbZgXgEPUKbAqAum> Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Effective uid=100, gid=1000, home=/home/vmail/me@here.com Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: open(/proc/ self/io) failed: Permission denied Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:~/ Maildir Jan 15 14:53:35 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: maildir++: root=/home/vmail/me@here.com/Maildir, index=, indexpvt=, control=, inbox=/home/ vmail/joea@j4com puters.com/Maildir, alt= Jan 15 14:53:35 auth-worker(22904): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<1>: pam (me@here.com,192.168.11.166,<d7VgXgEPTqbAqAum>): unknown user Jan 15 14:53:35 auth-worker(22901): Info: conn unix:auth-worker (pid=22897,uid=475): auth-worker<5>: passwd (me@here.com,192.168.11.166,<d7VgXgEPTqbAqAum>): unknown user Jan 15 14:53:35 imap-login: Info: Login: user=<me@here.com>, method=PLAIN, rip=192.168.11.166, lip=192.168.0.225, mpid=22908, session=<d7VgXgEPTqbAqAum> Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: Effective uid=100, gid=1000, home=/home/vmail/me@here.com Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: open(/proc/ self/io) failed: Permission denied Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: Namespace inbox: type=private, prefix=, sep=, inbox=yes, hidden=no, list=yes, subscriptions=yes location=maildir:~/ Maildir Jan 15 14:53:35 imap(me@here.com)<22908><d7VgXgEPTqbAqAum>: Debug: maildir++: root=/home/vmail/me@here.com/Maildir, index=, indexpvt=, control=, inbox=/home/ vmail/joea@j4com puters.com/Maildir, alt= Jan 15 14:53:36 imap(joea@acquisto-us.com)<22906><fwJdXgEPQKbAqAum>: Debug: Mailbox INBOX: Mailbox opened Jan 15 14:53:36 imap(me@here.com)<22907><RbZgXgEPUKbAqAum>: Debug: Mailbox INBOX: Mailbox opened Jan 15 14:53:37 imap(joea@acquisto-us.com)<22906><fwJdXgEPQKbAqAum>: Debug: Mailbox INBOX: UID 13710: Opened mail because: prefetch
On 15/01/2024 21:13, Joe Acquisto wrote:
Hi Joe
it looks like two different issues. The unknown user issue doesn't seem related to you having activated debugging, as far as I can see. Also you should check if that username is expected to exist or not. If the username does not exist, then the message is correct and you should investigate your client sending that request.
The permission denied is a consequence of imap running as dovecot user without access to that file which requires root user permission. I would not change the user though. Ideally a fix should be done to avoid this message, but I believe it is harmless, particuarly if you don't have any other issues.
I don't normally run debug mode, but when I have done so, I have seen that too.
best regards
John
On 1/16/2024 12:23:22, John Fawcett wrote:
Hi, John, thanks for the reply.
I should have specified the unknown user is seen even without debug mode enabled. One of the reasons I turned it on. The other of course was to follow the trouble shooting steps for pigeonhole/sieve. I am having a time trying to get the going. Brain is not accepting new input as readily as in earlier days.
The unknown user does not seem to be affecting functioning for those users. Using Thunderbird as a client seems to work just fine, other imap tests using those user credentials seem to work as well. I've no clue at the moment.
It's a small system. I have a few different PCs an laptop, and often check email from any of them. Also use Android devices to access via RoundCube.
Roundcube seems not to know from Thunderbird Filters and having multiple PC's with TB makes filter management an issue. Hence Pigeonhole/sieve.
On 1/15/24 15:13, Joe Acquisto wrote:
A small SOHO system, of installed perhaps a year. Seems to be working and wished to add pigeonhole/sieve.
Back to attempting to configure this. No doubt simple for one more familiar with dovecot and sundry stuff.
One thing I find unclear is how to set the sieve script location. Appears to depend on other choices made earlier.
In this snippet of proposed /etc/dovecot/conf.d/90-sieve.conf, gleaned from various places on the web, seems appropriate for my setup. But, the %d (domain) and %d (user name) leave me uncertain.
The mail locations chosen earlier contain "user@somedomain.com" in the path. Don't see how the propose string accounts for that.
Also unclear is how the user script storage locations get created. A manual administrator task, or created "on the fly" by the system, once properly configured?
And, is it required to have a "default" script and location even if none is desired?
# sieve = file:~/sieve;active=~/.dovecot.sieve
sieve=file:/home/vmail/%d/%n/sieve/scripts;active=/home/vmail/%d/%n/sieve/.dovecot.sieve sieve_user_log=file:/home/vmail/%d/%n/sieve/scripts;active=/home/vmail/%d/%n/sieve/sieve_error.log
On 1/15/24 15:13, Joe Acquisto wrote: A small SOHO system, of installed perhaps a year. Seems to be working and wished to add pigeonhole/sieve. Back to attempting to configure this. No doubt simple for one more familiar with dovecot and sundry stuff.
One thing I find unclear is how to set the sieve script location. Appears to depend on other choices made earlier. In this snippet of proposed /etc/dovecot/conf.d/90-sieve.conf, gleaned from various places on the web, seems appropriate for my setup. But, the %d (domain) and %d (user name) leave me uncertain. The mail locations chosen earlier contain "user@somedomain.com" in the path. Don't see how the propose string accounts for that. Also unclear is how the user script storage locations get created. A manual administrator task, or created "on the fly" by the system, once properly configured? And, is it required to have a "default" script and location even if none is desired? # sieve = file:~/sieve;active=~/.dovecot.sieve
sieve=file:/home/vmail/%d/%n/sieve/scripts;active=/home/vmail/%d/%n/ sieve/.dovecot.sieve sieve_user_log=file:/home/vmail/%d/%n/sieve/scripts;active=/home/vmail/%d/%n/ sieve/sieve_error.log
participants (3)
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joe a
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Joe Acquisto
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John Fawcett