[Dovecot] Clients can't retrieve new emails
In a formerly working environment suddenly clients aren't notified of new emails and can't retrieve new emails. Server is Ubuntu 11.04 dovecot 1.2.15. Clients which fail are a Pre2 webOS 2.1 and TouchPad webOS 3.0 (those are OS versions, I don't know which particular flavor/version the IMAP clients are); there is also a Thunderbird 3.1.11 client on the same system as the server which works properly. The clients never report an error. I got as far as configuring rawlog:
in: ~A2 NAMESPACE ~A3 SELECT "INBOX" ~A4 LIST "" * ~A5 UID STORE 0 +FLAGS.SILENT (\Seen) ~A6 UID STORE 0 +FLAGS.SILENT (\Seen)
out:
- OK [RAWLOG TIMESTAMP] 2011-08-01 08:28:33 ~A1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS] Logged in
- NAMESPACE (("" "/")) NIL NIL ~A2 OK Namespace completed.
- FLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk)
- OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk \*)] Flags permitted.
- 101 EXISTS
- 0 RECENT
- OK [UNSEEN 63] First unseen.
- OK [UIDVALIDITY 1222650706] UIDs valid
- OK [UIDNEXT 863] Predicted next UID
- OK [HIGHESTMODSEQ 1903] Highest ~A3 OK [READ-WRITE] Select completed.
- LIST (\NoInferiors \UnMarked) "/" "Trash"
- LIST (\NoInferiors \UnMarked) "/" "Sent"
- LIST (\NoInferiors \UnMarked) "/" "INBOX" ~A4 OK List completed. ~A5 BAD Error in IMAP command UID STORE: Invalid uidset ~A6 BAD Error in IMAP command UID STORE: Invalid uidset
I've searched and read messages saying that there is no such thing as UID 0. Okay. Why are the clients suddenly trying to use it? Why doesn't the server just ignore it? (it seems like it may be terminating the connection)
What can I do about it? (I'll nag HP about the client side but I don't expect quick action. The server on the other hand is in my house.)
dovecot -n output:
1.2.15: /etc/dovecot/dovecot.conf
OS: Linux 2.6.38-11-generic i686 Ubuntu 11.04
log_timestamp: %Y-%m-%d %H:%M:%S ssl_cert_file: /etc/ssl/certs/lordbah.com.crt ssl_key_file: /etc/ssl/private/lordbah.com.key ssl_key_password: --redacted-- disable_plaintext_auth: no verbose_ssl: yes login_dir: /var/run/dovecot/login login_executable: /usr/lib/dovecot/imap-login login_process_per_connection: no login_processes_count: 5 login_max_processes_count: 20 verbose_proctitle: yes mail_privileged_group: mail mail_location: mbox:~*/mail:INBOX=/var/mail/*%u mail_debug: yes mbox_write_locks: fcntl dotlock mail_executable: /usr/lib/dovecot/rawlog /usr/lib/dovecot/imap imap_client_workarounds: tb-extra-mailbox-sep auth default: verbose: yes debug: yes passdb: driver: pam userdb: driver: passwd
-- Jeff Van Epps
Apologies for the repeat post. I just want to take one more try to find someone who can help or point me in a direction on this. Anyone?
---------- Forwarded message ---------- From: Jeff Van Epps <jeff.vanepps@gmail.com> Date: Mon, Aug 1, 2011 at 8:59 AM Subject: Clients can't retrieve new emails To: dovecot@dovecot.org
In a formerly working environment suddenly clients aren't notified of new emails and can't retrieve new emails. Server is Ubuntu 11.04 dovecot 1.2.15. Clients which fail are a Pre2 webOS 2.1 and TouchPad webOS 3.0 (those are OS versions, I don't know which particular flavor/version the IMAP clients are); there is also a Thunderbird 3.1.11 client on the same system as the server which works properly. The clients never report an error. I got as far as configuring rawlog:
in: ~A2 NAMESPACE ~A3 SELECT "INBOX" ~A4 LIST "" * ~A5 UID STORE 0 +FLAGS.SILENT (\Seen) ~A6 UID STORE 0 +FLAGS.SILENT (\Seen)
out:
- OK [RAWLOG TIMESTAMP] 2011-08-01 08:28:33 ~A1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS] Logged in
- NAMESPACE (("" "/")) NIL NIL ~A2 OK Namespace completed.
- FLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk)
- OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk \*)] Flags permitted.
- 101 EXISTS
- 0 RECENT
- OK [UNSEEN 63] First unseen.
- OK [UIDVALIDITY 1222650706] UIDs valid
- OK [UIDNEXT 863] Predicted next UID
- OK [HIGHESTMODSEQ 1903] Highest ~A3 OK [READ-WRITE] Select completed.
- LIST (\NoInferiors \UnMarked) "/" "Trash"
- LIST (\NoInferiors \UnMarked) "/" "Sent"
- LIST (\NoInferiors \UnMarked) "/" "INBOX" ~A4 OK List completed. ~A5 BAD Error in IMAP command UID STORE: Invalid uidset ~A6 BAD Error in IMAP command UID STORE: Invalid uidset
I've searched and read messages saying that there is no such thing as UID 0. Okay. Why are the clients suddenly trying to use it? Why doesn't the server just ignore it? (it seems like it may be terminating the connection)
What can I do about it? (I'll nag HP about the client side but I don't expect quick action. The server on the other hand is in my house.)
dovecot -n output:
1.2.15: /etc/dovecot/dovecot.conf
OS: Linux 2.6.38-11-generic i686 Ubuntu 11.04
log_timestamp: %Y-%m-%d %H:%M:%S ssl_cert_file: /etc/ssl/certs/lordbah.com.crt ssl_key_file: /etc/ssl/private/lordbah.com.key ssl_key_password: --redacted-- disable_plaintext_auth: no verbose_ssl: yes login_dir: /var/run/dovecot/login login_executable: /usr/lib/dovecot/imap-login login_process_per_connection: no login_processes_count: 5 login_max_processes_count: 20 verbose_proctitle: yes mail_privileged_group: mail mail_location: mbox:~*/mail:INBOX=/var/mail/*%u mail_debug: yes mbox_write_locks: fcntl dotlock mail_executable: /usr/lib/dovecot/rawlog /usr/lib/dovecot/imap imap_client_workarounds: tb-extra-mailbox-sep auth default: verbose: yes debug: yes passdb: driver: pam userdb: driver: passwd
-- Jeff Van Epps
On 08/09/2011 08:23 AM, Jeff Van Epps wrote:
Apologies for the repeat post. I just want to take one more try to find someone who can help or point me in a direction on this. Anyone?
---------- Forwarded message ---------- From: Jeff Van Epps<jeff.vanepps@gmail.com> Date: Mon, Aug 1, 2011 at 8:59 AM Subject: Clients can't retrieve new emails To: dovecot@dovecot.org
In a formerly working environment suddenly clients aren't notified of new emails and can't retrieve new emails. Server is Ubuntu 11.04 dovecot 1.2.15. Clients which fail are a Pre2 webOS 2.1 and TouchPad webOS 3.0 (those are OS versions, I don't know which particular flavor/version the IMAP clients are); there is also a Thunderbird 3.1.11 client on the same system as the server which works properly. The clients never report an error. I got as far as configuring rawlog:
in: ~A2 NAMESPACE ~A3 SELECT "INBOX" ~A4 LIST "" * ~A5 UID STORE 0 +FLAGS.SILENT (\Seen) ~A6 UID STORE 0 +FLAGS.SILENT (\Seen)
So the client never requests any mail. Just the list of folders.
out:
- OK [RAWLOG TIMESTAMP] 2011-08-01 08:28:33 ~A1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS] Logged in
- NAMESPACE (("" "/")) NIL NIL ~A2 OK Namespace completed.
- FLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk)
- OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk \*)] Flags permitted.
- 101 EXISTS
- 0 RECENT
- OK [UNSEEN 63] First unseen.
- OK [UIDVALIDITY 1222650706] UIDs valid
- OK [UIDNEXT 863] Predicted next UID
- OK [HIGHESTMODSEQ 1903] Highest ~A3 OK [READ-WRITE] Select completed.
- LIST (\NoInferiors \UnMarked) "/" "Trash"
- LIST (\NoInferiors \UnMarked) "/" "Sent"
- LIST (\NoInferiors \UnMarked) "/" "INBOX" ~A4 OK List completed. ~A5 BAD Error in IMAP command UID STORE: Invalid uidset ~A6 BAD Error in IMAP command UID STORE: Invalid uidset
I've searched and read messages saying that there is no such thing as UID 0. Okay. Why are the clients suddenly trying to use it? Why doesn't the server just ignore it? (it seems like it may be terminating the connection)
I tried the same commands against my Dovecot server and it did not terminate the connection. I may be running a different version than you though.
What can I do about it? (I'll nag HP about the client side but I don't expect quick action. The server on the other hand is in my house.)
That's the real question. I'd be curious to see what Thunderbird does since you say it has the same problem. Do you have rawlogs from that?
dovecot -n output:
1.2.15: /etc/dovecot/dovecot.conf
OS: Linux 2.6.38-11-generic i686 Ubuntu 11.04
log_timestamp: %Y-%m-%d %H:%M:%S ssl_cert_file: /etc/ssl/certs/lordbah.com.crt ssl_key_file: /etc/ssl/private/lordbah.com.key ssl_key_password: --redacted-- disable_plaintext_auth: no verbose_ssl: yes login_dir: /var/run/dovecot/login login_executable: /usr/lib/dovecot/imap-login login_process_per_connection: no login_processes_count: 5 login_max_processes_count: 20 verbose_proctitle: yes mail_privileged_group: mail mail_location: mbox:~*/mail:INBOX=/var/mail/*%u mail_debug: yes mbox_write_locks: fcntl dotlock mail_executable: /usr/lib/dovecot/rawlog /usr/lib/dovecot/imap imap_client_workarounds: tb-extra-mailbox-sep auth default: verbose: yes debug: yes passdb: driver: pam userdb: driver: passwd
On Tue, Aug 9, 2011 at 1:03 PM, Willie Gillespie < wgillespie+dovecot@es2eng.com> wrote:
On 08/09/2011 08:23 AM, Jeff Van Epps wrote:
Apologies for the repeat post. I just want to take one more try to find someone who can help or point me in a direction on this. Anyone?
---------- Forwarded message ---------- From: Jeff Van Epps<jeff.vanepps@gmail.com> Date: Mon, Aug 1, 2011 at 8:59 AM Subject: Clients can't retrieve new emails To: dovecot@dovecot.org
In a formerly working environment suddenly clients aren't notified of new emails and can't retrieve new emails. Server is Ubuntu 11.04 dovecot 1.2.15. Clients which fail are a Pre2 webOS 2.1 and TouchPad webOS 3.0 (those are OS versions, I don't know which particular flavor/version the IMAP clients are); there is also a Thunderbird 3.1.11 client on the same system as the server which works properly. The clients never report an error. I got as far as configuring rawlog:
in: ~A2 NAMESPACE ~A3 SELECT "INBOX" ~A4 LIST "" * ~A5 UID STORE 0 +FLAGS.SILENT (\Seen) ~A6 UID STORE 0 +FLAGS.SILENT (\Seen)
So the client never requests any mail. Just the list of folders.
out:
- OK [RAWLOG TIMESTAMP] 2011-08-01 08:28:33 ~A1 OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS] Logged in
- NAMESPACE (("" "/")) NIL NIL ~A2 OK Namespace completed.
- FLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk)
- OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk Junk \*)] Flags permitted.
- 101 EXISTS
- 0 RECENT
- OK [UNSEEN 63] First unseen.
- OK [UIDVALIDITY 1222650706] UIDs valid
- OK [UIDNEXT 863] Predicted next UID
- OK [HIGHESTMODSEQ 1903] Highest ~A3 OK [READ-WRITE] Select completed.
- LIST (\NoInferiors \UnMarked) "/" "Trash"
- LIST (\NoInferiors \UnMarked) "/" "Sent"
- LIST (\NoInferiors \UnMarked) "/" "INBOX" ~A4 OK List completed. ~A5 BAD Error in IMAP command UID STORE: Invalid uidset ~A6 BAD Error in IMAP command UID STORE: Invalid uidset
I've searched and read messages saying that there is no such thing as UID 0. Okay. Why are the clients suddenly trying to use it? Why doesn't the server just ignore it? (it seems like it may be terminating the connection)
I tried the same commands against my Dovecot server and it did not terminate the connection. I may be running a different version than you though.
What can I do about it? (I'll nag HP about the client side but I don't
expect quick action. The server on the other hand is in my house.)
That's the real question. I'd be curious to see what Thunderbird does since you say it has the same problem. Do you have rawlogs from that?
Thunderbird works properly, i.e. it succeeds in retrieving new emails. I don't have the rawlog at the moment but I recall that it did not do any "UID STORE 0". I wonder what the clients think they are accomplishing with that command.
I'll start searching for an Ubuntu PPA for version 2 Dovecot so I can see whether the same thing still happens.
dovecot -n output:
1.2.15: /etc/dovecot/dovecot.conf
OS: Linux 2.6.38-11-generic i686 Ubuntu 11.04
log_timestamp: %Y-%m-%d %H:%M:%S ssl_cert_file: /etc/ssl/certs/lordbah.com.crt ssl_key_file: /etc/ssl/private/lordbah.com.**key ssl_key_password: --redacted-- disable_plaintext_auth: no verbose_ssl: yes login_dir: /var/run/dovecot/login login_executable: /usr/lib/dovecot/imap-login login_process_per_connection: no login_processes_count: 5 login_max_processes_count: 20 verbose_proctitle: yes mail_privileged_group: mail mail_location: mbox:~*/mail:INBOX=/var/mail/***%u mail_debug: yes mbox_write_locks: fcntl dotlock mail_executable: /usr/lib/dovecot/rawlog /usr/lib/dovecot/imap imap_client_workarounds: tb-extra-mailbox-sep auth default: verbose: yes debug: yes passdb: driver: pam userdb: driver: passwd
Am Dienstag, den 09.08.2011, 13:29 -0400 schrieb Jeff Van Epps:
I'll start searching for an Ubuntu PPA for version 2 Dovecot so I can see whether the same thing still happens.
In case you did not found any ppa yet:
https://launchpad.net/~carsten-uppenbrink-net/+archive/dovecot2
regards
I spent 3 hours Wednesday night getting Dovecot 2.0.13 to build from source, figuring out which packages were missing and installing them, configuring, debugging, etc. Since then the problem has not occurred ... but the rawlog shows the clients have not sent "STORE 0" during that time either. I don't know what triggered them to do so before. I'll keep running this way for a while. Will you be building a package for natty?
On Fri, Aug 12, 2011 at 3:16 AM, Torsten Krah < tkrah@fachschaft.imn.htwk-leipzig.de> wrote:
Am Dienstag, den 09.08.2011, 13:29 -0400 schrieb Jeff Van Epps:
I'll start searching for an Ubuntu PPA for version 2 Dovecot so I can see whether the same thing still happens.
In case you did not found any ppa yet:
https://launchpad.net/~carsten-uppenbrink-net/+archive/dovecot2
regards
participants (3)
-
Jeff Van Epps
-
Torsten Krah
-
Willie Gillespie