[Dovecot] Outlook 2000/2003 frequent disconnect issue

[Sergey A. Kobzar]

Hi Jeff,

Did you try play with imap_client_workarounds options?

I think this must help you:

outlook-idle:
  Outlook and Outlook Express never abort IDLE command, so if no mail
  arrives in half a hour, Dovecot closes the connection. This is still
  fine, except Outlook doesn't connect back so you don't see if new mail
  arrives.


Wednesday, August 1, 2007, 3:12:17 AM, you wrote:

> I have been using Dovecot for an IMAP server for a few years now,  
> with no hitch. Even using Outlook 2K/2K3 as a client.

> Yesterday, I had a user experience the 'Negative UIDs' issue spoken  
> of here: http://wiki.dovecot.org/Clients/NegativeUIDs

> I performed all of the steps mentioned in this article, and it seemed
> like it would work properly the first time the user checked their  
> email, and then after that, they would get this error again.

> I checked to see what the latest stable version of Dovecot was, and  
> decided to upgrade. I was at 0.99.11-8 and the latest stable rpm for  
> my distro was 1.0.2-2.

> The upgrade went fine. Or so I thought.

> I am now getting the following message on all Outlook Clients:

> "Your IMAP Server closed the connection....this can occur if the  
> connection is idle for too long"

> I have scoured the Internet for this error and have come up with many
> suggestions, none of which have worked. I have increased Outlook's  
> timeout period to the full 10 minutes, and I have disabled SELinux.  
> None of this seems to have worked.

> Is there anyone out there who has actually had this issue and  
> resolved it? Can you please help?


> Thanks,



> Jeff Ramsey
> MIS Administrator
> TMI Forest Products, Inc.
> jefframsey at tubafor.com
> 360.477.0738


-- 
Sergey